Last mile offerings are rapidly changing as car dealerships are looking to improve their service to consumers during the pandemic. Many buyers are buying their vehicles from the comfort of their living rooms and having them delivered straight to their driveways.
According to Forbes, online sales in the United States are up 76.2 percent compared to last year. This demand has put a great deal of pressure in ecommerce on the last mile delivery. The last mile represents the very last step of the delivery process when a parcel is moved from a transportation hub to its final destination—which, usually, is a personal residence.
What will this final mile delivery look like as we move forward? Carvana offers a great model that many dealerships are now emulating. Carvana now sanitizes its car inventory, its workplace and the vehicles it uses to transport the cars to buyers’ homes.
The shift to car buying was already moving to a more virtual experience even before the pandemic. Just like real estate and virtual doctor visits, the car buying world is quickly adapting. Most, if not all, of the paperwork can now be handled online. The car delivery worker will bring a portable printer and take care of all of the paperwork at the car buyer’s home.
However, consumers have the right to know they are receiving a sanitized and healthy vehicle as it makes its way to their door. Consumers should ask the following questions from the dealership or used car sales outlet to ensure their health is not compromised when they receive their vehicle:
- What steps has the organization taken to minimize the exposure to COVID-19?
- What cleaning products were used to remove contaminants from the previous owner and the people who handled the car during the last mile?
- Did the service team wear the proper gloves and masks while they cleaned the vehicle?
Drivers who really want peace of mind as they drive themselves and loved ones should explore NuVinAir’s ‘Total Health’ product line that provides sanitization science and a patented cleaning process to dealerships, rental car companies, and other automotive businesses. NuVinAir’s patented ReStore and ReFresh treatments are used to clean the interior air of the vehicle, including the HVAC system, and remove contaminants, odor, and pollutants by dispensing a dry, hygienic vapor that reaches places that sprays and wipes simply cannot.
Taking deep cleaning to a new level, many dealerships are also offering their customers NuVinAir’s newest product – ReKlenz-X. This EPA-approved, eco-friendly disinfectant kills 99.9% of germs, bacteria, and viruses without compromising a vehicle’s interior. NuVinAir Global, offers a ‘Total Health’ suite of proprietary vehicle-cleanliness solutions and hygienic consulting for automotive businesses. ReKlenz-X is an oxygen-rich formula that quickly kills bacteria and viruses by destroying their cell walls through a process called oxidation. The product contains no harsh chemicals, sticky residue, or dangerous volatile organic compounds, resulting in a clean and disinfected vehicle with no chemical smell.
Until now, any possible solution for killing the coronavirus was wrought with harmful chemicals, expensive equipment, and residue-leaving application devices that harm the vehicle’s interior. As a disinfectant and sanitizer, ReKlenz-X can be applied to all interior vehicle surfaces using a microfiber towel. When paired with NuVinAir’s premier detailing solution, ReNuSurface, and their patented Cyclone treatment, NuVinAir takes deep cleaning to a new level for its automotive partners and their customers.