NU Product

What is Covered Under the NuVinAir Product Warranty?

We will honor a 90-day warranty for manufacturer’s defects with the new Cyclone. Manufacturer’s defects do not cover the Cyclone’s misuse or mishandling, including improper care of the Cyclone, use of non-NuVinAir treatments, or lost components. Should a new Cyclone fall under the warranty, it will be replaced with a new Cyclone.

How Do I Submit a Defective Product Claim? 

To begin a defective product claim, call (844) 984-6247 and select option 2. A customer support representative will walk through troubleshooting the product and determine if a replacement is required. We are also here to assist you at 

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